Privacy Policy

Effective Date: January 1, 2026

Welcome to GrayLeafSpa. We are committed to protecting your privacy as you explore relaxation and restoration programs at grayleafspa.club. Our spa is located at Royal Bank Plaza, 200 Bay Street, Suite 1305, Toronto, Ontario M5J 2T6, Canada. Phone: +14166189375. Business ID: 941688780.

1. Information We Collect

We may collect personal details you provide when booking sessions or contacting us, such as your name, email address, phone number, mailing address, and wellness preferences.

2. How We Use Your Information

Your information is used to schedule appointments, send confirmations and reminders, respond to inquiries, personalize your spa experience, and improve our services.

3. Cookies and Similar Technologies

Our website uses cookies to enhance user experience, keep you logged in during sessions, and remember language or display preferences. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may limit some features of our site.

4. GDPR Compliance

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access your personal data, correct inaccuracies, request deletion, restrict or object to processing, and data portability. To exercise these rights, please contact us via our Contact Form or by mail at the address above.

5. Data Sharing and Disclosure

We do not share personal data with third parties except for trusted service providers who assist with website hosting, email delivery, and appointment management. All partners are bound by confidentiality and data protection obligations.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. We regularly review our processes to ensure high standards of protection.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After that, data is securely disposed of.

8. External Links

Our site may contain links to external websites that offer additional resources. We are not responsible for their privacy practices, so please review their policies separately.

9. Updates to This Policy

We may update this policy periodically. When changes occur, we will update the effective date and post the revised policy on our site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our Contact Form, by phone at +14166189375, or by mail to GrayLeafSpa, Royal Bank Plaza, 200 Bay Street, Suite 1305, Toronto, Ontario M5J 2T6, Canada.